Frequently Asked Questions
We will try and help you purchase the right size sign for your needs. We consider several factors such as how far away the sign needs to be seen, how fast will traffic be moving, and the purpose of the sign.
First, consider how far people will be viewing your sign. The Graphics Institute recommends that minimum letter size should be 1 inch for every 10 feet of distance the sign will be seen from.
Depending on the type of sign you need, the standard delivery times can vary a great deal. Below is a chart that may give you some idea of our standard delivery schedule. Turnaround time is from the time you approve the artwork. Please call or email us for an estimated turnaround time on your specific job. We also offer a Rush service for an additional charge.
Banner: 2 day
Corplast Sign: 1-2 day
Magnetic Vehicle Sign: 2 day
Routed Signs: 12 days
For the design stage, we ideally need vector artwork, but we will accept raster artwork.
Vector Artwork
All vector artwork needs to have all fonts/text outlined. We don’t have every font, so this ensures the text style will not change.
- Ai (Illustrator)
- EPS (Encapsulated PostScript)
- SVG (Scalable Vector Graphics)
- PDF (Portable Document Format)
Vector artwork is made up of mathematical lines and shapes (as opposed to pixels) and will not become blurry when enlarged. This type of artwork is preferred over raster (pixelated) art.
Raster Artwork
All raster artwork needs to be full size and at 125 dpi (dots per inch). Example: If you are needing a 8 feet wide by 4 feet high banner, then your artboard needs to be 8 feet wide by 4 feet high.
- JPG
- PNG
- TIFF
Raster artwork is made of many “dots.” The resolution of the artwork is measured by the number of dots per inch (DPI). The higher the DPI, the clearer the image becomes. This type of artwork has the potential to become blurry when enlarged past the ideal resolution size.
All of our products come with a quality guarantee. Most of the materials also have a length of service guarantee. The length of service guarantee varies by product. This is based on standard materials, but we do have some premium materials that can add years to the standard guarantee. This guarantee does not cover damage due to sever weather or high wind.
Credit Cards
American Express
Discover
MasterCard
Visa
Other Payment Methods
Debit Cards
Checks
Cash
We can print up to 16 feet high by 200 feet wide without any seams. For signs that are wider or longer, we heat seal the seams making them virtually invisible based on the distance the sign would be from the viewer.
Our upfront service guarantee ensures quality design and manufacturing. We are proud of the high integrity and customer oriented reputation we have acquired over the years. Our goal is to meet your needs and go beyond your expectations. We work with you every step of the way, from design to final installation.
Absolutely! Because we are a custom manufacturer, we have the capabilities to produce all types of projects for our clients. Some examples are digital wallpaper, canvas photo prints, and exhibit displays.
Monday–Thursday: 8:30am to 5:00pm
Friday: 8:30am to 3:00pm
Closed on Saturday and Sunday
Our main sales and production facility is located at 205 Oxmoor Circle Birmingham, AL 35209
The Pantone Matching System (PMS), is a proprietary color space used in a variety of industries, primarily printing. Using PANTONE® colors allows designers to “color match” specific colors when a design enters the production stage.
If the file was made in Illustrator or InDesign:
- Select all text boxes.
- Go to “TYPE” in the menu bar.
- Select “Create Outlines”.
- Save file.
